HOSP 815 - E-Service Management in Healthcare (3cr.)

Credit(s): 3

E-SERVICE IN HEALTHCARE
Component: Lecture
The rapid pace of technological change is having a significant impact on healthcare service delivery. Due to enhanced mobility and the proliferation of faster service solutions, customer expectations have increased significantly. Evaluate, design and articulate e-service solutions in the healthcare industry. Concepts related to technology and e-services will be applied to a healthcare context using academic articles, industry reports and case-studies.
Allowed Units: 3 Grading Basis: Student Option
RESTRICTIONS: MBA and MS Students only in B&E. All others by permission.