PCS 160 - Negotiations: Resolving Disputes

This course is designed to help managers and other decision makers learn to settle workplace and interpersonal disputes by the application of proven negotiating principles and strategies. Learners in this course will explore the fundamentals of Dispute Settlement Negotiation with the help of games, videos, interactive exercises, case studies, and other engaging content.

Program Format: Online Self-Paced

Program Length: 3 hours

*This is a non-credit course.